Shipping policy

The Times of India Store offers both digital and physical products. Delivery methods differ accordingly. 

Physical Products : Shipping across India only

• Processing & Dispatch
  Orders are packed and shipped within 7–10 working days after successful payment.
• Courier & Tracking
  You will receive an email containing the courier name, tracking number, and a link to track your package.
• Delivery Time
  Transit typically takes 3–5 working days within India.
• Shipping Charges
  All shipping costs are displayed at checkout.
• Address Changes
  To modify a shipping address, email grievance.toi@timesinternet.in within 24 hours of placing the order.

🚚 No Shipping Required

As we exclusively sell digital products (such as subscriptions, plans, and online services), there is no physical delivery involved. Once your purchase is confirmed, you will receive access details or instructions via email or directly through your account on our website.

Digital Products

• Instant Access
  Most digital items (subscriptions, plans, online services) are delivered instantly or within 1–12 hours of payment.
• Maximum Delivery Window
  In rare cases—such as additional verification—delivery may take up to 24 hours.
• Delivery Method
  A confirmation email will include your login credentials, access link, or redemption instructions.

Digital products are typically delivered instantly or within 1–12 hours of successful payment. In rare cases, it may take up to 24 hours due to processing or verification needs.

Trouble Accessing Your Product?

If you face any issues receiving or accessing your digital product, feel free to reach out to our support team at grievance.toi@timesinternet.in.